Safety is in Our Culture

At Nibble Nation, we are dedicated to delivering exceptional dining experiences by prioritizing both quality and safety. We believe that having all crew members certified in ServSafe is essential to uphold our commitment to food safety and sanitation. This certification ensures that our team is well-versed in best practices for handling, preparing, and serving food, thereby minimizing risks and protecting the health of our customers. By investing in ServSafe certification, we reinforce our dedication to industry-leading standards and ensure a consistently safe and enjoyable experience for everyone we serve.

  • Managing a kitchen safely, in-depth; required for shift leaders (key holders) or managers.

    Date: April 23, 2025 9AM - 5PM

    Location: Albany Office

  • Entry-level certificate covering basic food safety. For all crew members and new hires.

    Date: April XX, 2025

    Location: Virtual

  • Entry-level certificate covering basic food safety. For all crew members and new hires.

    Date: May XX, 2025

    Location: Virtual

FAQ

  • There are several that apply to Pizza, depending on your role:

    • ServSafe Food Handler – Entry-level certificate covering basic food safety.

    • ServSafe Manager – More in-depth; often required for shift leaders or managers.

    • ServSafe Allergens – Training on allergen awareness and cross-contact prevention.

  • • Study the official ServSafe manual for your exam type (Manager, Handler, etc.).

    • Take practice tests to get familiar with the format and watch YouTube videos.

    • Review key areas: time/temperature control, personal hygiene, cross-contamination, cleaning, and food safety regulations.

  • Yes! ServSafe offers online exams. However:

    • Some exams must be proctored (like the ServSafe Manager exam).

    • Be sure to sign up using the link above. Some classes will require in-person testing.

  • • Photo ID (driver’s license, state ID, school ID, etc.)

    • Nibble Nation Confirmation email.

    • A quiet place, computer, and webcam (if testing online with a proctor).

  • • Food Handler: ~30–45 minutes. A total of 3 hours including the class

    • Manager: Up to 2 hours (90 multiple-choice questions). A total of 8 hours including the class

  • • Food Handler: Varies by state (usually 70%)

    • Manager: 75% (must get at least 75 out of 90 questions correct)

  • • ServSafe Manager: 5 years (check local regulations)

    • Food Handler: Usually 3 years (some states vary)

  • Yes! You’ll receive a digital certificate via email. You can also download it anytime from your ServSafe account. If you take the class at one of our Nibble Nation Offices you can receive a printed copy.

  • Don’t worry! You can retake the test—rules vary by state, but generally:

    • You may retest immediately or after 24 hours.

    • You will need to pay for the retake with a 3rd party proctor.

    • You may receive a pay and/or role demotion.

  • • ServSafe.com offers official manuals and online courses.

    • We provide you with a study textbook

    • Third-party prep sites also offer practice exams.

    • Youtube is a great resource.

  • Yes. We will compensate you for the study class and testing time on the day of testing. Non-passing grades will be paid for the day but will need to pass a class on their own and at their own expense.

  • Your Nibble Nation confirmation email will clarify for each training.

    • In-person at your store

    • Online at home or on-site using a company device

    • Or at a local Nibble Nation Office

  • The ServSafe certification shows you understand how to:

    • Keep food safe

    • Prevent foodborne illness

    • Protect customers and coworkers

    Our company requires it for all managers and many health departments require it, and it’s also a great step forward in your foodservice career.